Lightening your load

This tip is prompted by the recent experience of one Library user.

Late one afternoon last week, a member of staff came into the library, bowed down under the weight of several library books. A couple of them were substantial; real heavyweights, the sort which make your arms ache just to look at them.

The books were unloaded on to the counter, in date.  “No fine?” they breathed, beaming with relief and triumph.  “Correct, no fine”, I replied.  “Are you returning them”?  “No, I haven’t finished yet, could I renew them please?”.  Relief turned to chagrin when it was gently pointed out that all you have to do to renew books is to telephone us on 01625 661362 or email us at ecn-tr.stafflibrary@nhs.net

Please don’t make the same mistake. Ring don’t wrestle!

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