Evaluating palliative care ward staffing using bed occupancy, patient dependency, staff activity, service quality and cost data
Dai Roberts firstname.lastname@example.org
St. Ann’s Hospice, UK, Keith Hurst, Independent Researcher and Analyst, Nottinghamshire, UK
Background: Palliative care staffing has remained unchallenged for decades while service provision has changed markedly, bringing new workforce demands. There is little evidence to inform hospice workforce structures, which strive to deliver the highest-quality holistic care.
Aim: The study had three main aims, to: (i) adapt the acuity-quality workforce planning method used extensively in the UK National Health Service (NHS) for use in hospices; (ii) compare hospice and NHS palliative care staffing establishments and their implications; and (iii) create ward staffing benchmarks and formulae for hospice managers.