111 NOT 999 for non emergencies

 “CALL 111, when it’s less urgent than 999”

This is the introduction of a FREE nationwide telephone number to deal with less urgent requests for medical advice, appointments and health issues.  111 should generally be used for minor injury or illness that requires medical attention but is not an emergency.

NHS Direct have won the contract to provide 111 in the Cheshire and Merseyside area.  There will be a “soft launch” on 21 March 2013 when the number will go live, and a full public launch will take place on 11 April 2013.


The aim of the new telephone service is to provide one simple number to dial with immediate direction to the required service and / or immediate relevant health advice.


For more information on this service click here.

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