Results of ‘friends and family’ survey

Extract from BBC News, Health

Patients on 36 of 4,500 hospital wards in England would not recommend them to relatives, according to a new survey.

The latest results of the new “friends and family” test saw one English A&E department out of 144 get a “negative score” – Chase Farm Hospital in London.

The questionnaire, backed by the prime minister, asks patients if they would recommend the ward they were treated on to those close to them.

Critics say the scheme is too blunt an instrument to provide useful data.

To see the scores achieved by East Cheshire and others, please see the links below:

Download FFT A&E – June 2013 (XLS, 3789K)
Download FFT Inpatient – June 2013 (XLS, 6215K)

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