Printing temporarily unavailable at the Library and Knowledge Service

liblogo2015We have recently upgraded our printing facilities, but unfortunately the new machine has not yet been installed. Please therefore accept our apologies for the temporary lack of printing, photocopying and scanning facilities in the library. These will be back up and running as soon as possible. Thank you for your patience.

10 million responses to the NHS Friends and Family Test

The NHS Friends and Family Test (FFT) has reached a memorable milestone today by achieving its ten millionth piece of feedback from patients.

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Launched in April 2013 and now fully rolled out across the NHS, the FFT has allowed millions of patients to give invaluable feedback on their experiences of care and treatment in services throughout the NHS.