Toolkit for Communications in Health Care Improvement

Health Foundation Logo The Health Foundation have just launched a new online communications toolkit for healthcare improvement. View the toolkit here 

The toolkit is written for health care professionals working in improvement who want to understand and use communications to better plan, implement and spread their work.
It includes sections on: planning for success, getting started, sustaining interest and spreading your work. Read the full press release here 

What makes a good consultation?

When you only have 10 minutes with a patient, where do you start and how do you finish?  This BMJ Learning module will look at the key elements of a consultation and ensure nothing of importance is forgotten.

Here are 3 other modules you may find useful:

Latest modules from BMJ Learning: communication skills

Extract from BMJ Learning

Many symptoms of cancer are non-specific, which makes diagnosis difficult. Cancers in childhood are rare and there are also potential barriers to communication during consultations. These are just some of the problems in this field – this module will help you overcome them. It highlights the potential difficulties with diagnosing children and young people with osteosarcomas and brain tumours, outlines red flag symptoms, and suggests approaches to addressing potential barriers to communication. See the link below.

bmj learningDiagnosing osteosarcomas and brain tumours in children: communication skills – in association with the Department of Health

Also in this week’s edition are some modules on ENT disorders. They give an important update on a range of common dilemmas.

Ear discharge: diagnosis and treatment

Hoarseness: diagnostic picture tests

Nasal symptoms: diagnostic picture tests

The tympanic membrane: diagnostic picture tests

Neck lumps: diagnostic picture tests

NICE: Patient experience online training resources

Online training resources for patient experience themes

A range of online training resources covering various patient experience themes, such as dignity, pain management, communication and social inclusion and equality, have now been added to the support for commissioners’ tools for the guidelines on:

Improving communication between GPs and palliative care patients

The ACA training programme to improve communication between general practitioners and their palliative care patients: development and applicability

Source: BMC Palliative Care June 2012

Follow this link for the full text

Publication type: Web article

In a nutshell:  This article describes the development of a new training programme on GP-patient communication in palliative care, and the applicability to GPs and GP Trainees. This ‘ACA training programme’ focuses on Availability of the GP for the patient, Current issues that should be raised by the GP, and Anticipating various scenarios. Evaluation results indicate the ACA training programme to be applicable to GPs and GP Trainees. The ACA checklist was appreciated by GPs as useful both in practice and as a learning tool, whereas GP Trainees mainly appreciated the list for use in practice.

Length of publication: 16 pages