The Health Foundation have just launched a new online communications toolkit for healthcare improvement. View the toolkit here
The toolkit is written for health care professionals working in improvement who want to understand and use communications to better plan, implement and spread their work.
It includes sections on: planning for success, getting started, sustaining interest and spreading your work. Read the full press release here
When you only have 10 minutes with a patient, where do you start and how do you finish? This BMJ Learning module will look at the key elements of a consultation and ensure nothing of importance is forgotten.
Here are 3 other modules you may find useful:
Extract from BMJ Learning
Many symptoms of cancer are non-specific, which makes diagnosis difficult. Cancers in childhood are rare and there are also potential barriers to communication during consultations. These are just some of the problems in this field – this module will help you overcome them. It highlights the potential difficulties with diagnosing children and young people with osteosarcomas and brain tumours, outlines red flag symptoms, and suggests approaches to addressing potential barriers to communication. See the link below.
Diagnosing osteosarcomas and brain tumours in children: communication skills – in association with the Department of Health
Also in this week’s edition are some modules on ENT disorders. They give an important update on a range of common dilemmas.
Ear discharge: diagnosis and treatment
Hoarseness: diagnostic picture tests
Nasal symptoms: diagnostic picture tests
The tympanic membrane: diagnostic picture tests
Neck lumps: diagnostic picture tests
NHS governance review 2013: the formula for clear governance
This annual review is based on research of over 100 NHS trusts, FT and PCT annual reports. It assesses NHS governance and how these arrangements are communicated.
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Communicating with dying patients: a time to listen more than talk
from British Jrnl of Community Nursing by Brian Nyatanga
British Journal of Community Nursing, Vol. 17, Iss. 8, 03 Aug 2012, pp 369
Online training resources for patient experience themes
A range of online training resources covering various patient experience themes, such as dignity, pain management, communication and social inclusion and equality, have now been added to the support for commissioners’ tools for the guidelines on:
The ACA training programme to improve communication between general practitioners and their palliative care patients: development and applicability
Source: BMC Palliative Care June 2012
Follow this link for the full text
Publication type: Web article
In a nutshell: This article describes the development of a new training programme on GP-patient communication in palliative care, and the applicability to GPs and GP Trainees. This ‘ACA training programme’ focuses on Availability of the GP for the patient, Current issues that should be raised by the GP, and Anticipating various scenarios. Evaluation results indicate the ACA training programme to be applicable to GPs and GP Trainees. The ACA checklist was appreciated by GPs as useful both in practice and as a learning tool, whereas GP Trainees mainly appreciated the list for use in practice.
Length of publication: 16 pages