A range of online training resources covering various patient experience themes, such as dignity, pain management, communication and social inclusion and equality, have now been added to the support for commissioners’ tools for the guidelines on:
The NHS Confederation, Local Government Association (LGA) and Age UK has 
announced details of their joint commission on improving dignity in care for older patients in hospitals and care homes.
The Commission is part of an initiative from the three organisations called the Partnership on Dignity in Care. It will examine why some organisations fail to treat older people with dignity and make practical recommendations for improvement.
Library & Knowledge Service blog 