The issues reported yesterday about moving OpenAthens accounts between Trusts, and self-registration to create accounts, have now been solved. If you have any questions about the issues, or about creating or using Athens accounts in general, please feel free to contact the library service.
Please be aware that there are currently issues with OpenAthens – staff members transferring to East Cheshire from another Trust will be temporarily unable to transfer their accounts, and self-registration for staff members without an account is currently unavailable.
Should you wish to create an account, please contact either Steve Collman (firstname.lastname@example.org), Amanda Gardner (email@example.com) or Anne Webb (firstname.lastname@example.org) – we will be happy to create an account for eligible staff members.
Please accept our apologies for any inconvenience these may cause.
There is currently a problem with logging into OpenAthens Administration accounts, which means that we are temporarily unable to help people if they have Athens queries or are having problems with their personal accounts.
This is a national problem that is being looked into as a matter of urgency and we will update people as soon as more information is available. Thank you for your patience.
We have been notified that the providers of OpenAthens will be conducting essential maintenance on the service between the hours of 7am -9am (UK time) on Thursday the 13th August 2015.
The service may be temporarily unavailable during this period.
You may also have difficulties accessing some resources, such as healthcare databases or using your Athens account.
Our apologies for any inconvenience caused.
The Library and Knowledge Service is taking part in 2015’s Learning at Work week:
Are you interested in learning how to use computers from scratch? Amanda Gardner will be providing computer skills training for those who want to start from the beginning, as well as something for those who are a little more advanced.
Do you want to know how to use Athens resources? Carole Keeling will be helping people set up accounts and running basic training sessions.
Do you want to use social media in your job, but aren’t sure how it all works? Steve Collman will be running drop-in sessions Friday 15th May and Monday 18th May to show the basics, plus a little bit more for those who are interested.
Why not drop in and learn something new?